Payment Information

Pay Your Utility Bill Online

The City of Mountlake Terrace has set up a temporary online payment system with CardPointe for customers to make one-time utility payments online. Simply fill out the required information, and process your payment!

How It Works:

  1. Input the required fields (Name, Account Number, Service Address, Amount to Pay).
  2. Enter your payment and billing information.
  3. A receipt will be emailed to the email address you provided.

If you do not know your account number or balance please contact Utility Billing at 425-744-6214 or utilitybilling@mltwa.gov. Please provide your name and address if you email your request.

Payments will be processed within 2 business days.

Below is how the payment page will look:
Online Payments

Utility payments can be made in our drive-up drop box located outside of the Interim City Hall at the west side of the Redstone Building, by disabled parking. No cash in drop box please.

Through your Electronic Billing Account: If you have not yet set up electronic billing, view the Online Account - Instructions to Register (PDF) document for a list of ways to pay electronically. You will need your account number and your customer ID. Even if do not want to pay electronically you can view your account balance, payments, and reprint your bill for free.

By Phone or via the City Website

Call 1-877-651-3860 (Toll Free) to pay by phone. Online payments may be made at Online Utility Payments.

Payments may be made with a debit or credit card with a Visa or MasterCard logo, or with your bank account, checking or savings. There is a $2.00 convenience fee for all online or phone payments.

Payment of delinquent accounts after 3 p.m. on the day before the scheduled shut-off day must be made at City Hall to assure continuation of service. See any billing sent to you for more details, call or email us with questions.

By Mail

Utility payments with a payment stub must be mailed to the following post office box:

City of Mountlake Terrace Utility Payments
PO Box 34858
Seattle, WA 98124-1858

Please include payment stub and add your account number to your check.

For correspondence only, the mailing address is:

Mountlake Terrace City Hall
Attn: Utilities
PO Box 72
Mountlake Terrace, WA 98043

  1. Utility Billing


    Physical Address
    6100 219th Street SW
    Suite 200
    Mountlake Terrace, WA 98043

    Phone: 425-744-6214

Utility Payment Drop Box

Utility Payment Drop Box